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Getting Started
How do I get started with FlightLinq?
Start in the web app to join or create an airline, then install the desktop app to connect FlightLinq to your simulator. Book a flight, complete the Pre-Flight Briefing, and FlightLinq ACARS will track the rest.
What is the web app useful for?
Use the web app to access FlightLinq from any device. The desktop app provides the same platform experience and is required to connect FlightLinq ACARS to your simulator.
Can I join an airline without creating my own?
Yes. Dozens of airlines actively recruit pilots through FlightLinq, and each offers a different experience. You can join as many airlines as you like.
Tracking, Scoring, and PIREPs
What simulators does FlightLinq support?
FlightLinq supports Microsoft Flight Simulator 2020 and 2024, as well as X-Plane.
Why can booking succeed while preflight fails?
Booking reserves the flight plan. Pre-Flight Briefing verifies you are actually ready to track: aircraft match, position, safe-start readiness, and Bridge connectivity (plus any airline policy gates).
When does a flight count toward stats?
Flights are recorded when completed, but most totals and leaderboards update when the related PIREP reaches approved status based on airline review policy.
Can scoring and PIREP rules be customized?
Yes. Admins can configure scoring strictness and auto-approval thresholds. Pilots decide whether to submit a flight, while each airline determines which submitted flights count toward its statistics.
Why is my landing rate different on FlightLinq than other apps?
FlightLinq records vertical speed at the detected moment of touchdown. Other applications may sample or calculate landing rate differently, so displayed values can vary.
Billing and Subscriptions
How do paid subscriptions work?
Starter is free. Paid plans are recurring subscriptions managed by the airline owner in the Billing tab. Before you confirm a paid change, FlightLinq shows the renewal timing and any immediate charge, proration, or trial details that apply.
When does cancellation take effect?
Cancellation usually stops future renewal and keeps the current paid access active through the end of the current billing period unless the product explicitly says a change is immediate.
Can I change plans later?
Yes. Plan changes are handled in Billing. Some upgrades can take effect immediately, while downgrades or some reductions may be scheduled for the next renewal so your current billing period stays consistent.
Are subscription charges refundable?
Unless required by law or expressly stated otherwise at purchase, processed subscription charges are generally non-refundable. Review the Billing flow and Terms of Service before confirming paid changes.
Admin Operations and Support
Can FlightLinq handle complex airline operations?
Yes. FlightLinq supports routes, hubs, fleet health, logistics assignments, events, communications, finance controls, and role-based staff permissions from one admin suite.
Which integrations are available?
Core integrations include SimBrief, Discord, and SayIntentions when enabled by airline policy. FlightLinq also provides SimBrief prefile links for VATSIM and IVAO.
What support channels are available?
FlightLinq includes in-app guidance throughout the platform. For technical support or bug reports, email our support team or reach out through the community Discord server.